• Online:
  • 1st Time Intake Session: https://impact.vision/intake-session
  • Existing Client Session:  https://impact.vision/session
• Phone:
  • You can also call and set up a session by calling this number (305) 928-2295 Ext. 25
  • They will call you back to process your credit card information and schedule you over the phone. 

You can schedule over the phone, or through our secure online webpage. See below:

1st Time Intake Session: https://impact.vision/intake-session

Existing Client Session: https://impact.vision/session

You can submit your issue on the website through the contact form: https://impact.vision/contact

Therapy can be emotionally intense and someone may learn many things in session. More time in session can be difficult to absorb mentally and emotionally. It is about therapy pacing and the fact that therapy does not just happen in the room. The time outside the room enables the client to assimilate the information which has been discussed in the session.

The best means to find a counselors availability is to check their schedule or submit an appointment prepayment request on our team page. Soon as they receive your request they will contact you to secure a time and method of meeting (Webcam, Phone, Office) that works best for you.

Suppose you cancel or reschedule an appointment before the 24-hour deadline by clicking the cancellation or reschedule link in the email we send you. In that case, we will issue a refund or allow a reschedule. If you do not receive a refund, please submit a refund request form. 

Suppose you don't attend your session apart from a doctor verified medical emergency. In that case, we will not be able to refund the contribution due to the counselor's time or other clients who could have benefited from that session.

Because we are faith-based and are less expensive than other counseling services it is vital that we receive pre-payment as not to lose revenue when people don't show up. If you contact us for 24 hours in advance you can reschedule. 

Clients can cancel or reschedule an appointment anytime, as long as they provide 24 hours notice. If you cancel an appointment with less than 24 hours notice or fail to show up, you will be charged for the appointment

Our Christian Counselors Network is growing to new locations monthly. Our main headquarters are located at 10031 Pines Boulevard, Suite 220 Pembroke Pines FL 33024. Please see our locations page and click GEOLOCATE button to find a center near you.

Please contact our headquarters and we will help resolve your issue ASAP. Thank you!

Impact Family leadership team does not allow counselors to handle in-person payments from our clients in order to stay focused solely on therapy and their personal growth. If clients want to pay with cash they have the option of purchasing prepaid debit cards (Locations: Walgreens, Target, Walmart, CVS, etc) or Walmart card and schedule online at their convenience. Prepaid debit cards do not require personal information for initial use. Only when reloading with cash.