Appointments

How do I set up an appointment?

Online: 1st Time Intake Session: https://impact.vision/intake-session Existing Client Session: https://impact.vision/session Phone: You can also call and set up a session…
Posted 1 year ago
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How do I schedule a counseling session?

You can schedule over the phone, or through our secure online webpage. See below: 1st Time Intake Session: https://impact.vision/intake-session Existing…

You can schedule over the phone, or through our secure online webpage. See below:

1st Time Intake Session: https://impact.vision/intake-session

Existing Client Session: https://impact.vision/session

Posted 1 year ago
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If there are no appointments available what do I do?

You can submit your issue on the website through the contact form: https://impact.vision/contact

You can submit your issue on the website through the contact form: https://impact.vision/contact

Posted 1 year ago
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Why are sessions only 50-60 minutes? Isn't that time too short?

Therapy can be emotionally intense and someone may learn many things in session. More time in session can be difficult…

Therapy can be emotionally intense and someone may learn many things in session. More time in session can be difficult to absorb mentally and emotionally. It is about therapy pacing and the fact that therapy does not just happen in the room. The time outside the room enables the client to assimilate the information which has been discussed in the session.

Posted 1 year ago
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When are counselors available?

The best means to find a counselors availability is to check their schedule or submit an appointment prepayment request on…

The best means to find a counselors availability is to check their schedule or submit an appointment prepayment request on our team page. Soon as they receive your request they will contact you to secure a time and method of meeting (Webcam, Phone, Office) that works best for you.

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What is the cancellation policy?

Clients can cancel or reschedule an appointment anytime, as long as they provide 24 hours notice. If you cancel an…

Clients can cancel or reschedule an appointment anytime, as long as they provide 24 hours notice. If you cancel an appointment with less than 24 hours notice or fail to show up, you will be charged for the appointment

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Why do you require pre-payment?

Because we are faith-based and are less expensive than other counseling services it is vital that we receive pre-payment as…

Because we are faith-based and are less expensive than other counseling services it is vital that we receive pre-payment as not to lose revenue when people don't show up. If you contact us for 24 hours in advance you can reschedule. 

Clients can cancel or reschedule an appointment anytime, as long as they provide 24 hours notice. If you cancel an appointment with less than 24 hours notice or fail to show up, you will be charged for the appointment

Posted 1 year ago
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Where are your counseling offices located?

Our Christian Counselors Network is growing to new locations monthly. Our main headquarters are located at 10031 Pines Boulevard, Suite…

Our Christian Counselors Network is growing to new locations monthly. Our main headquarters are located at 10031 Pines Boulevard, Suite 220 Pembroke Pines FL 33024. Please see our locations page and click GEOLOCATE button to find a center near you.

Posted 1 year ago
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Who do I contact if I am having problems with my counselor, website, payments, or in general?

Please contact our headquarters and we will help resolve your issue ASAP. Thank you!

Please contact our headquarters and we will help resolve your issue ASAP. Thank you!

Posted 1 year ago
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Does Impact Family take cash or check payments after the counseling visit?

Impact Family leadership team does not allow counselors to handle in-person payments from our clients in order to stay focused…

Impact Family leadership team does not allow counselors to handle in-person payments from our clients in order to stay focused solely on therapy and their personal growth. If clients want to pay with cash they have the option of purchasing prepaid debit cards (Locations: Walgreens, Target, Walmart, CVS, etc) or Walmart card and schedule online at their convenience. Prepaid debit cards do not require personal information for initial use. Only when reloading with cash.

Posted 1 year ago
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