We process Health Savings Account (HSA) or Flexible Spending Account (FSA) cards when booking your first or regular visit appointment. Learn more about HSA and FSA. We do not receive most forms of insurance due to the Christian Spiritual emphasis of our counseling, faith-based licensing, or ministerial ordinations. Some of our counselors are state licensed and may take certain forms of insurance. Please contact us for more information.
As a Christian Bible-based Counseling Network, we refuse to be bound by secular licensing regulations and philosophies; we request suggested donations from our clients when booking and private contributions from donors who graciously help subsidize our overhead.
Counselors have different contribution rates based on experience, education, or personal choice. If you are experiencing economic hardship, please fill out a Counseling Scholarship Request to see how we can assist you.
You are entitled to a full refund if you cancel 72 hours before the appointment by clicking the cancelation link in your email confirmation. Please submit a support ticket here if you do not receive an email confirmation.WATCH Cancel / Reschedule tutorial
You are entitled to a full refund if the counselor does not attend the session after 15 minutes of your scheduled appointment, and you have called their phone number and extension and contacted us through our website contact page. You are entitled to a refund if you have doctor-verified documentation due to a medical emergency.